Privacy Policy

1. Introduction

Xizang Yingzhao Travel Agency (“we”) places importance on protecting personal information. This policy explains the collection, use, storage, sharing and protection of information arising from visits to the official website, travel-product bookings and inquiries, together with users’ rights. The original policy states that using the website signifies that the user has read and agreed to the policy.

2. Information collected

Information submitted voluntarily: When registering, booking a tour, signing a travel contract or requesting an invoice, users may provide their name, telephone number, identity-document number, emergency contact, party size, accommodation preferences and travel needs. The stated purposes are group arrangements, ticketing, insurance and local travel services.

Technical information: The policy lists IP addresses, device models, browser types, visit times, page-view records and cookie identifiers for security, traffic statistics and service improvement. It describes these data as anonymized and unable to identify a particular person.

Optional communications: Feedback and complaint messages are used for after-sales handling and follow-up.

3. Use of information

Information is used to perform travel-service contracts, including transport, hotel, attraction-ticket and travel accident-insurance bookings, guide arrangements and travel notifications. It is also used for order checks, reminders, follow-up, complaints and protection against account theft or malicious access. The policy says it will not be used for unrelated marketing or advertising texts without separate authorization.

4. Storage and security

The original Chinese website policy states that data are stored only on compliant servers in mainland China and retained for three years after completion of the order’s services, followed by automatic masking of sensitive data. It describes encryption, access controls and firewalls, with access by employees limited to work needs and subject to confidentiality agreements. This is a statement of the original policy, not a verification of the hosting location or retention practices of this English static website.

5. Sharing and disclosure

The policy permits sharing with the user’s express written consent; necessary delivery of identity information to vehicle operators, hotels, attractions, insurers and local partner agencies; disclosure in response to formal lawful requests from judicial, public-security, tourism, tax or other authorities; and transfers following a merger, acquisition or change of operator, with equivalent privacy obligations passing to the successor. It undertakes not to sell or rent personal information to third parties for profit.

6. Cookies

The original policy describes necessary cookies for login status, browsing preferences and basic functions. Users may refuse or clear cookies in their browser. It states that doing so affects personalization rather than core route-search and booking services and that cookies are not used to collect sensitive identity information. The login and booking functions described here are functions of the original website, not features provided by this English static website.

7. Personal-information rights

The listed rights are access to information held about the user; correction and updating; deletion of information not subject to mandatory retention after the order is completed; withdrawal of authorization for marketing texts and notifications; and account cancellation with personal-data cleanup.

8. Minors

Bookings for travelers under 18 require a guardian’s consent and submission of information on their behalf. The policy states that information is processed according to the guardian’s instructions and that additional private information about minors is not actively collected.

9. Updates

The policy may be revised to reflect changes in laws and regulations. Updates will be published on the official website. The original policy states that continued use signifies acceptance of the revised policy.

10. Contact and complaints

For access, correction or deletion requests, privacy questions or complaints, call +86 199 0894 6255 or email 2915161793@qq.com or 13369472453@139.com. Address: Room 1102, Unit 2, Building 9, Xiangxue Xiyuan, Doilungdeqen District, Lhasa, Xizang, China. The original policy names the People’s Court of Doilungdeqen District, Lhasa, as the court with jurisdiction.