User Agreement

User Agreement

English translation of the original Chinese website’s user and service agreement.

1. Service terms

This website is operated by Xizang Yingzhao Travel Agency. Its services are governed by this user agreement, the service terms and the rules published on the platform. The original agreement states that browsing, registering, placing orders or otherwise using the website constitutes acceptance of all its terms.

2. Purpose

This agreement sets out the rights, obligations and service rules applying to the platform and travelers when they use the official website of Xizang Yingzhao Travel Agency.

3. Compliance and effect

Users undertake to comply with applicable national laws concerning the internet, information security and confidentiality, including the Cybersecurity Law and the Personal Information Protection Law, and to take responsibility for actions performed through their accounts. If conduct is suspected to be unlawful, the website may suspend or terminate services without notice. Terms may be revised and published with an effective date; continued use is treated by the original agreement as acceptance. Users who do not accept a revision may stop using the services.

4. Services

The website mainly provides Lhasa local tours, private-vehicle circuits throughout Xizang, bookings for routes including Everest, Namtso and Ngari, travel advice and after-sales support. It reserves the right to adjust, temporarily interrupt or end some or all online services.

5. User and member obligations

Registration information must be accurate, valid and updated when it changes. Users must safeguard their accounts and passwords and are responsible for actions performed through them. The platform must not be used for unlawful conduct, infringement, harmful content, network attacks, defamation of the agency or similar violations. Suspected account theft or abnormal login should be reported to customer service promptly.

6. Website rights and obligations

The website undertakes to protect travelers’ personal information and not disclose it to third parties without consent, except for lawful requests by judicial authorities. It may reasonably adjust services for operational needs, handle complaints and after-sales issues, and remove unlawful, infringing, vulgar, impersonated or unrelated advertising content.

7. Intellectual property

Rights in the website’s page layouts, itinerary text, photographs of Xizang, videos, logo and the “Xizang Yingzhao” trade name belong to Xizang Yingzhao Tourism Co., Ltd. Copying, republication, commercial use or alteration without the company’s written authorization is prohibited; the original agreement states that infringement may result in legal action.

8. Disclaimers

The platform disclaims responsibility for losses caused by third-party linked websites, computer viruses or users’ own operational mistakes. Users are responsible for the truthfulness and lawfulness of material they upload; the website describes itself as an information-display platform for such material. Copyright claimants may submit written identification and evidence of ownership for review.

9. Changes, interruption or termination

Advance notice will be provided where practicable for maintenance or server upgrades. False information or serious breaches may lead to unilateral account termination. The website may temporarily close or adjust services within applicable requirements; the original agreement disclaims compensation for reasonable service changes.

10. Liability for breach

A user whose breach of law or this agreement causes loss to the platform, other travelers or third parties is responsible for compensation and the associated legal liability.

11. Amendments

The platform may update this agreement. The original agreement states that revisions take effect when published on the official website and that continued use signifies acceptance.

12. Governing law and jurisdiction

The agreement is governed by the laws of the People’s Republic of China. Disputes should first be addressed through friendly negotiation. If no agreement is reached, the original agreement designates the People’s Court of Doilungdeqen District, Lhasa, as the court for proceedings.

13. Other provisions

The agreement states that it is the complete and final agreement between the parties and replaces earlier oral or private arrangements. Invalidity of one provision does not affect the remaining provisions.

14. Contact

For travel-product questions, explanations of the agreement, complaints or after-sales assistance, contact the Lhasa office. Hotline: +86 199 0894 6255, 24/7. Email: 2915161793@qq.com or 13369472453@139.com. The original agreement lists the office at Unit 2, Building 9, Xiangxue Xiyuan, Doilungdeqen District, Lhasa, Xizang.

Language: English · 中文原文 / Chinese source

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